Terms of Service

Please read these Terms of Service carefully before using the PRESSAVO LLC website and placing an order. By accessing or using our website, or by purchasing any product from us, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or place an order.

1. About Us

PRESSAVO LLC is a US-based limited liability company (LLC) that markets and sells premium portable espresso machines and brewing accessories sourced from award-winning manufacturers. Our products incorporate advanced extraction technology, patented ceramic heating systems, and designs recognized with international awards including the German Red Dot Award and the American MUSE Award. Our online store is hosted on Shopify Inc. References to "we," "us," or "our" refer to PRESSAVO LLC and its authorized representatives.

2. Eligibility

By using our website, you represent and warrant that:

• You are at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater.
• You have the legal capacity and authority to enter into a binding agreement.
• You are using the website for personal, non-commercial purposes unless you have obtained prior written authorization from us.
• All information you provide to us during account registration or checkout is accurate, current, and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe these conditions are not met.

3. Products and Descriptions

We make every effort to display our products as accurately as possible. However, please be aware of the following:

• Color accuracy: Colors and finishes shown on our website may vary slightly from the actual product depending on your monitor's color calibration, screen resolution, and display settings. We do not guarantee that colors will appear exactly as shown.
• Product descriptions: We strive to provide accurate, complete product descriptions, including dimensions, materials, and specifications. However, we do not warrant that product descriptions or other content on our website are entirely free from errors.
• Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice. If an item you ordered is out of stock or discontinued after your purchase, we will notify you promptly and offer a full refund or suitable alternative.
• Packaging: Product packaging, including boxes, accessories, and accompanying materials, may vary from what is depicted on our website.

4. Pricing and Payment

All prices listed on our website are in US Dollars (USD) unless otherwise stated.

• Pricing accuracy: We reserve the right to correct pricing errors at any time, even after an order has been placed. If a product's listed price is incorrect, we will notify you before processing your order and give you the option to proceed at the correct price or cancel your order for a full refund.
• Price changes: Prices may change at any time without notice. Price changes do not affect orders that have already been confirmed.
• Taxes: Applicable sales taxes may be added to your order total at checkout based on your shipping address and applicable tax laws. You are responsible for any applicable customs duties, import taxes, or fees for international orders.
• Payment methods: We accept major credit and debit cards (Visa, Mastercard, American Express), Shop Pay, PayPal, and other payment methods displayed at checkout. All transactions are processed through PCI DSS-compliant payment providers. We do not store your full payment card details.
• Payment authorization: By submitting payment, you authorize us to charge the full order amount to your selected payment method. In the event a charge is declined, we may cancel your order.

5. Order Acceptance and Cancellation

Placing an order constitutes an offer to purchase, not a confirmed sale. We reserve the right to accept or decline any order at our discretion. An order is not accepted, and no contract of sale is formed, until we send you an order confirmation email.

We may cancel or refuse an order in the following circumstances:

• The product is out of stock or discontinued
• We identify a pricing or product description error
• We are unable to verify your payment or shipping information
• We suspect fraud, unauthorized activity, or a violation of these Terms
• The order cannot be fulfilled for any other operational reason

If your order is cancelled after payment has been collected, we will issue a full refund to your original payment method within 5–10 business days.

Customer-initiated cancellations: You may cancel your order before it has been shipped by contacting us immediately. Once an order has been dispatched, it cannot be cancelled, but you may initiate a return in accordance with our Refund & Return Policy once you receive the package.

6. Shipping and Delivery

Shipping terms, estimated delivery timelines, and carrier information are governed by our Shipping Policy, which is incorporated by reference into these Terms of Service. Delivery timeframes are estimates only and cannot be guaranteed. We are not responsible for delays caused by carriers, customs authorities, natural disasters, or other circumstances outside our control.

Title and risk of loss for products pass to you upon delivery to the shipping carrier.

7. Returns and Refunds

Our return and refund practices are governed by our Refund & Return Policy, which is incorporated by reference into these Terms of Service. Please review it before placing your order.

8. Intellectual Property

All content on the PRESSAVO LLC website — including but not limited to text, images, photographs, product designs, logos, graphics, icons, audio clips, and software — is the exclusive property of PRESSAVO LLC or its content licensors, and is protected by applicable US and international intellectual property laws.

You may not:

• Reproduce, distribute, modify, or create derivative works from any content on our site without our prior written permission
• Use our trademarks, brand name, logos, or product imagery for any commercial purpose
• Scrape, crawl, or harvest our website content in bulk using automated tools
• Frame or mirror any content from our website on another site

Unauthorized use of our intellectual property may result in legal action.

9. User Conduct

By using our website, you agree not to:

• Use the website for any unlawful purpose or in violation of any applicable laws or regulations
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to our systems, accounts, or data
• Transmit viruses, malware, or other harmful code
• Interfere with the operation of our website or servers
• Post or transmit defamatory, offensive, or inappropriate content through any available communication channel on our site
• Impersonate any person or entity

We reserve the right to suspend or terminate your access to the website if you violate any of these conditions.

10. Disclaimer of Warranties

Our website and all products sold therein are provided "as is" and "as available." To the fullest extent permitted by applicable law, PRESSAVO LLC disclaims all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by applicable law, PRESSAVO LLC and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to your use of our website or products, including but not limited to loss of profits, goodwill, data, or other intangible losses — even if we have been advised of the possibility of such damages.

Our total cumulative liability for any claim arising under or related to these Terms of Service shall not exceed the total amount you paid for the specific product giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless PRESSAVO LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our website; (b) your violation of these Terms of Service; (c) your violation of any third-party rights; or (d) any content you submit or transmit through our website.

13. Third-Party Links and Services

Our website may contain links to third-party websites or services (such as social media platforms, payment processors, or shipping carriers). These links are provided for your convenience and do not constitute our endorsement of those sites or services. We are not responsible for the content, privacy practices, or terms of any third-party websites. Your interactions with third parties are solely between you and that third party.

14. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of , United States of America, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms of Service, your use of our website, or any purchase you make shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may seek injunctive relief in a court of competent jurisdiction. Arbitration shall take place in , and the language of arbitration shall be English.

You agree to resolve disputes with us on an individual basis only — class action lawsuits and class-wide arbitrations are not permitted to the fullest extent allowed by law.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. When we make material changes, we will update the "Last updated" date at the top of this page. We may also notify you by email for significant changes. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund & Return Policy, and Shipping Policy, constitute the entire agreement between you and PRESSAVO LLC with respect to your use of our website and the purchase of our products, and supersede all prior agreements, understandings, or representations.

18. Contact Us

If you have questions or concerns about these Terms of Service, please contact us:

PRESSAVO LLC
Email: support@pressavo.com