Privacy Policy

This Privacy Policy describes how Maroven Brands LLC, which operates the PRESSAVO brand ("we," "us," or "our"), collects, uses, and shares information about you when you visit or make a purchase from our online store at pressavo.com. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide to Us

When you visit our store, create an account, or place an order, we may collect the following information:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (credit/debit card details are encrypted and processed securely by our payment processor — we do not store full card numbers on our servers)
• Order details and purchase history
• Account login credentials (if you create an account)
• Any information you provide when contacting our customer support team

Information Collected Automatically

When you browse our website, certain technical information is collected automatically, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on each page
• Referring URLs (the page that brought you to our site)
• Device type and screen resolution
• Geographic location (country/region level)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our store. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use include:

• Essential cookies: Required for core website functionality, such as maintaining your shopping cart, processing orders, and keeping you logged in. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). This data is aggregated and anonymized.
• Preference cookies: Remember your settings and preferences, such as language and currency.
• Marketing cookies: Used to deliver relevant advertisements based on your browsing behavior, only where permitted by applicable law.

You may adjust your browser settings to block or delete cookies at any time. Please note that some features of our website may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process, fulfill, and ship your orders
• To send order confirmations, invoices, shipping notifications, and delivery updates
• To respond to your questions, complaints, and customer service requests
• To detect and prevent fraudulent transactions and unauthorized access
• To comply with our legal obligations, including tax reporting and record-keeping
• To improve our products, services, website experience, and marketing effectiveness
• To send you promotional emails and offers, only if you have opted in to receive them. You may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email or by contacting us directly.
• To conduct market research and analyze purchasing trends (using anonymized, aggregated data)

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. How We Share Your Information

We may share your information with trusted third parties only as necessary to operate our business:

• Shopify Inc.: Our e-commerce platform, which hosts our store and processes order data. Shopify's privacy practices are governed by their own Privacy Policy, available at shopify.com/legal/privacy.
• Payment Processors (e.g., Stripe, PayPal, Shop Pay): To securely process your payment transactions. These providers are PCI DSS-compliant and do not share your full payment details with us.
• Shipping Carriers (e.g., USPS, UPS, FedEx, DHL): To fulfill and deliver your orders. We share your name and shipping address with the carrier responsible for your delivery.
• Email Service Providers: To send transactional emails (order confirmations, shipping updates) and, where you have consented, marketing emails.
• Analytics Providers (e.g., Google Analytics): To analyze website traffic and user behavior. This data is collected in aggregated, anonymized form.

All third-party service providers are contractually required to keep your information secure and confidential, and may only use it to perform the specific services we have engaged them for.

We may also disclose your information when required to do so by law, court order, or government authority, or when we reasonably believe disclosure is necessary to protect our legal rights or the safety of others.

4. Data Security

We take the security of your personal information seriously. We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Secure, PCI DSS-compliant payment processing — we never store full card numbers
• Access controls limiting which employees can view customer information
• Regular security assessments of our systems and infrastructure

Despite these measures, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Order records are typically retained for up to 7 years to comply with tax and accounting regulations.
• Customer account data is retained for the duration of your account, plus a reasonable period thereafter.
• Marketing consent records are retained until you withdraw consent.

When personal information is no longer needed, we delete or anonymize it in a secure manner.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information, subject to our legal retention obligations.
• Right to Data Portability: Request your data in a structured, commonly used, machine-readable format.
• Right to Restrict Processing: Request that we limit how we process your information in certain circumstances.
• Right to Opt Out of Marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email we send, or by contacting us at support@pressavo.com.

To exercise any of these rights, please contact us at support@pressavo.com. We will respond to your request within 30 days.

California Residents (CCPA): If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at support@pressavo.com.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support@pressavo.com and we will take steps to delete such information promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we may notify you directly by email. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Maroven Brands LLC
Email: support@pressavo.com